evergrow os is fiercely committed to protecting your proprietary brand intelligence. Because our platform relies on transmitting data to large language models (LLMs) to perform orchestration sequences, we want you to have absolute clarity on what is shared, what is retained, and how it is technically isolated.
1. Information We Collect
evergrow os operates a strictly business-to-business (B2B) platform. We do not collect individual consumer data outside of B2B operator relationships.
- Account Data: Personal names, business emails, and payment information provided strictly for account servicing.
- Memory Agent Data (Prompts): The proprietary brand guidelines, tone-of-voice transcripts, service maps, and strategic context you provide to our engine.
- Platform Telemetry: Anonymized interaction tracking designed exclusively to improve dashboard workflow and platform stability.
2. AI Model Training Protocols & Opt-Outs
The core fear of any enterprise integrating an AI tool is whether their private data will be fed into a global model that competitors can access. We have solved this explicitly.
Zero Training Guarantee: evergrow os does NOT use your proprietary inputs (Memory Agent Data) or your generated outputs to train, fine-tune, or calibrate our overarching base foundational models. Data supplied by you to fine-tune your specific brand instance is compartmentalized and utilized strictly for the generation of your localized content.
3. B2B Data Isolation & Security
Your strategic profiles, including Market Agent competitive analyses and Nexus data outputs, are architecturally isolated within your organization's specific database tenant. We employ AES-256 encryption for data at rest and TLS 1.3 for data in transit. At no point does evergrow's system allow the "cross-contamination" of intelligence between competing client accounts.
4. Third-Party LLM API Providers
To execute content generation, evergrow os acts as an API orchestration layer connecting your prompts to external foundational models (e.g., OpenAI, Anthropic, Google Gemini).
By utilizing our platform, you consent to the transmission of text and query data to these foundational engines via their enterprise APIs. We utilize strict Zero Data Retention API agreements with these providers, explicitly ensuring that they are legally and technically prohibited from utilizing your payloads to train their consumer LLMs.
5. Platform Telemetry & Cookies
To maintain session integrity and continuously improve platform speed, we utilize standard cookies and tracking web beacons. These are strictly aimed at application analytics (identifying slow components, tracking feature adoption) and not behavioral advertising. You possess the right to decline non-essential cookies via your browser settings, though doing so may hinder complex platform features.
6. Data Retention & Erasure
Your data is retained only as long as you maintain an active operational account. Upon formal contract termination, your fine-tuned Memory Agent profiles, historical outputs, and specific brand vectors will be purged from our active architecture within 30 days. We may retain sanitized, anonymized statistical logs strictly for accounting and macro-platform analytics.